Click a stage to highlight it. Hover to see the PM's role at each step.
Bug found by user, QA, or monitoring.
PM Role Receives report, gathers repro steps.
PM/lead assesses severity (P0–P3) and priority.
PM Role Assigns severity, sets timeline expectations.
Routed to appropriate engineer.
PM Role Ensures right person has context.
Engineer reproducing and fixing.
PM Role Monitors progress, removes blockers.
Verified in production, ticket closed.
PM Role Updates release notes.
Fix shipped to production.
PM Role Communicates to stakeholders.
QA verifies fix, checks for regressions.
PM Role Validates fix matches requirements.
Code review of the fix.
PM Role Stays informed on approach.